Return Policy
Return & Exchange Policy
At Ambers Boutique, we take pride in offering carefully curated, high-quality pieces. Your satisfaction is extremely important to us, and we are committed to making your shopping experience as seamless as possible!
Eligibility for Returns
We accept returns on eligible items within 7 days of delivery. To qualify, items must be:
- Unworn, unused, and in original condition
- Free of perfume, makeup, deodorant, or any signs of wear
- Returned with original tags and packaging intact
Any items that do not meet these conditions may be declined.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
Jewelry (for hygiene reasons)
- Sale or discounted items
- Pre-order items
- Gift cards
Return Process
To initiate a return, please contact us at ambercsboutique@outlook.com with your order number and reason for return. Once approved, you will receive return instructions.
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.
Exchanges
At this time, we do not offer direct exchanges. If you would like a different item, please return your original purchase (if eligible) and place a new order.
Refunds
Once your return is received and inspected, you will be notified of approval. Approved returns will be issued as store credit in the form of a digital gift card.
Please allow 3–5 business days for processing after your return is received.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging. We will resolve the issue promptly.
Policy Updates
We reserve the right to update this policy at any time. Any changes will be reflected on this page.
If you have any questions, please don’t hesitate to reach out—we’re always happy to help!
Message ambercsboutique@outlook.com for more help if needed!💕